For over a century, RP&L has been providing safe, reliable energy to the citizens and businesses of Richmond and the surrounding area. Through our dedicated and talented employees, we are advancing our tradition of exceptional service through new technology, training and efficiency in everything we do.Communications with our customers is an essential and important aspect of our mission. Utilizing this web site allows RP&L to listen to the wants and needs of the community. Along with the abundant pages of information contained on the web site is a page to contact RP&L representatives. Feel free to contact us if you have any questions, comments, or suggestions. We are always willing to listen to our customers.